Though the name comes from air cargo, in Indian e-commerce logistics AWB is used loosely for the tracking ID printed on any shipping label, whether the parcel moves by air or surface. Scanning the AWB at each hub is what drives the tracking timeline the buyer sees.
- One AWB maps to one physical parcel — multi-box orders get multiple AWBs.
- The AWB links the order to the courier's manifest, ePOD, and any weight-discrepancy or NDR record.